Although most people never think about it, sometimes it may be necessary to have access a computer that is physically inaccessible. It is for this reason that there is remote pc software. This software allows people to interact with a computer that is located in another room, or even on the other side of the world, just as they could if it was sitting directly in front of them.
One of the main uses for this type of software is technical support. Technical support traditionally takes place over the phone, with a technician leading the customer through a series of steps meant to identify the problem so it can be solved. By using remote pc software the technician is able to take control of the customer's computer and complete whatever tasks are required to diagnose and repair the machine.
System administrators who are responsible for the maintenance of a large number of computers are another group of people whose jobs can be greatly simplified by having remote access to the machines that they administer. For instance, if all of them need an operating system upgrade, rather than having to physically move from one machine to another, and manually installing the upgrade on each, a single command can be issued that will install it on all of them at once.
There is a type of computer network that is built from this idea that is prefered by some businesses for it's ease of maintenance, and reduction of cost. All of the computers in the building are actually just terminals, and they run all of their programs remotely on a server. The terminals are cheaper than full computer systems.
People who have a computer at both a home office and their place of business sometimes need a file that is located on the other computer. With software that allows remote access to the other computer, all files area always accessible no matter which one is being used. This also can save time, and money.
The reverse situation is also true. Sometimes you need to access your home computer when at work, or when visiting others. Maybe you need to retrieve a photo or an email to share with your colleagues. Prior to the availability of these kinds of programs none of these things would be possible. For many people this convenience is worth the cost of owning this kind of software.
Streaming media from your home computer to any other computer is also possible. Without having to make multiple copies of all of your files, you can take your movies and music with you anywhere. There are even apps that let you stream audio and video to your smart phone.
Remote pc software has been used for decades in governmental and educational institutions, but it is now starting to be found in consumer products. There seems to be no limit to the ways it can be used, but it is sure to simplify many of our daily tasks.
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